Xbox Live suffers downtime for the second time in a week

Publish date: 2024-07-24
2019-02-01T17:47:40Z

Microsoft was forced to repair Xbox Live core services for the second time in a week as users report being unable to sign-in or access content they've already paid for.

On Wednesday, multiple Xbox users reported seeing an all-black screen when they booted up their consoles, leading some to believe their video game system was broken. Today's issues seem to be limited to logging in to the service, and Microsoft has not commented on whether the two outages are related.

—Caroline Bossé (@bosse_caroline) February 1, 2019

On Twitter, Xbox support staff said they were investigating the problems once again.

—Xbox Support (@XboxSupport) February 1, 2019

Xbox Live is a necessity for playing Xbox games online, and some games require a connection to Xbox Live to be played at all. Live is also essential for several non-gaming apps, like Netflix and Twitch.

Read more: Xbox Live went down, and the outage nearly convinced gamers that their consoles were broken

Xbox Live undergoes regular maintenance but is rarely down unexpectedly. Most outages last a few hours; Xbox Live's longest outage, during the 2007-08 holiday season, lasted 11 days.

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