Apple's $549 AirPods Max sound incredible, but most buyers are better off with cheaper headphones fr
- Apple AirPods Max specifications
- Setup
- Design and comfort
- Noise cancellation
- Sound quality
- Smart features
- Touch controls and input
- Battery life
- Should you buy them?
- What are your alternatives?
- The bottom line
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Apple's AirPods have grown up, evolving from white, Q-tip-shaped earbuds that people once mocked to full-blown, over-ear headphones.
Apple released its much-anticipated AirPods Max in December 2020 after years of speculation that the iPhone giant had broader ambitions for its audio lineup. The AirPods Max, as the name suggests, offer many of the features that have made AirPods so popular, like quick pairing with Apple devices and the ability to tell when you're wearing them to play or pause music accordingly.
And of course, Apple is also making some pretty big claims about the headphones' audio quality, highlighting features like a custom-designed driver for delivering rich bass and Adaptive EQ, which optimizes sound depending on how the headphones fit.
But the AirPods Max come at a sky-high price of $549, making them leagues more expensive than well-received rivals from companies like Sony, Bose, and Sennheiser.
Apple had a hit on its hands with the standard AirPods and AirPods Pro. But can Apple make a similar impact on the market for wireless noise-cancelling headphones?
I'm not convinced just yet. The AirPods Max are the definition of luxury headphones. They're top-notch when it comes to noise cancellation, comfort, and sound quality, but you don't need to spend $549 to get a great experience elsewhere.
Apple AirPods Max HeadphonesApple’s over-ear AirPods Max boast a convenient selection of Apple-first features, impressive performance, and premium build quality at an equally premium price.
Check price at Amazon Check price at Best Buy Check price at AppleApple AirPods Max specifications
Apple AirPods Max | Specifications |
Dimensions | 6.64 inches x 3.28 inches x 7.37 inches |
Weight | 13.6 ounces |
Audio features | Apple-designed dynamic driver, active noise cancellation, transparency mode, adaptive EQ, spatial audio with dynamic head tracking |
Sensors | Optical sensor, position sensor, case-detect sensor, and accelerometer in each ear cup; gyroscope in left ear cup |
Microphones | Nine microphones total: eight for active noise cancellation, three for voice pickup (two are shared with ANC and one additional mic) |
Chip | Apple H1 chip |
Battery life | Estimated up to 20 hours |
Buttons and ports | Digital crown, noise control button, Lightning port for charging |
In the box | Smart Case and Lightning to USB cable |
Setup
If you've ever used a pair of AirPods, you already know how to get started with the AirPods Max. After taking the AirPods Max out of their case and holding them near your phone, you'll see the familiar setup animation guiding you through the quick pairing process.
Once you press the "Connect" button, you'll see a few instructions in that same dialog box telling you about certain features, like how to use the noise control button to switch between noise cancellation and transparency modes. And that's all there is to it.
The setup process is part of what has made Apple's AirPods lineup such a hit. Pairing other noise-cancelling headphones is also simple, but not quite as frictionless. To set up the Sony WH-1000XM4, for example, I need to download Sony's app to register the headphones and follow the prompt to select them from my iPhone's Bluetooth menu.
Design and comfort
If there's any indication that the AirPods Max are an Apple product, it's their design. They may not have a visible Apple logo, but the aesthetic details give it away.
Everything, from the sturdy aluminum and steel finish to the way the left and right symbols denoting which ear each cup belongs on are stitched into the fabric, screams Apple. The AirPods Max even have the same rotating digital crown found on the Apple Watch for controlling the volume.
Apple's headphones make the Bose Noise-Cancelling Headphones 700 and Sony WH-1000XM4 feel cheap and plasticky in comparison, and they should considering the AirPods Max come at an unusually high price for consumer-grade wireless headphones. Bose's headphones cost $379, while Sony's are priced at $350, making them about $170 and $200 cheaper than Apple's headphones respectively.
That being said, the AirPods Max do have a very specific look given their large, oval-shaped ear cups and soft colors, which may not be for everyone. These headphones definitely stand out.
Overall, the AirPods Max feel more sturdy, durable, and premium than less expensive yet still very good headphones from Sony and Bose. I don't share that same enthusiasm, unfortunately, for the AirPods Max case. The case only covers the ear cups and leaves the headband completely exposed, not to mention it has an unconventional look that inspired some jokes at launch.
It's disappointing that such an expensive product doesn't come with a more protective case. Although the AirPods Max seem durable, I'd feel uneasy tossing them in my backpack for a flight or even in my purse while commuting to work without fully concealing them.
The thick, soft cushions and large-sized cups make the AirPods Max a pleasure to wear throughout the workday, never leaving my ears feeling sore or uncomfortable.
However, these aren't the right headphones to wear during a workout. They're not rated for water or sweat resistance, and I noticed that the fabric ear cushions looked and felt a bit damp after a 25-minute run. To be sure, Apple isn't marketing these for workouts, and most people probably prefer smaller, lighter earbuds for a run.
Some reports have also suggested that a few AirPods Max owners have noticed condensation collecting inside the ear cups, but I haven't experienced this with my own review unit.
Noise cancellation
The AirPods Max will surely do a great job of drowning out the world around you. They have nine microphones total, eight of which are used for active noise cancellation.
I sat underneath an elevated subway that runs above a very busy street near my apartment to see whether the AirPods Max were able to sufficiently drown out the noise, and they worked impressively well.
The rumble and screeching of the train above me was still audible of course, but the AirPods Max significantly dulled the shrill sound of the train grinding to a halt as it pulled into the station, and I was still able to hear music playing at half volume. Traffic was also barely audible when wearing the AirPods Max.
Apple's headphones were noticeably better at blocking out the sounds of cars buzzing by and the trains pulling in and out of the station than the Bose Noise-Cancelling Headphones 700, which use six microphones for active noise cancellation and four for voice pickup.
Sony's WH-1000XM4 were a close contender, as they were able to pump out loud tunes that were still very audible over the train, much like the AirPods Max. Sony's headphones use two microphones in each ear cup to capture ambient noise, which it then passes through Sony's HD noise-cancelling processor. But Apple's headphones were slightly better at muting the sounds of nearby street traffic.
You can turn on Transparency Mode, which debuted on the AirPods Pro, to hear what's happening in your surroundings. I've found it to be useful at times when I essentially want to listen to background music through my headphones without completely tuning out the world around me. During a walk with my husband, I was adequately able to hold a conversation while listening to music with Transparency Mode turned on.
Sound quality
Regardless of whether you're trying to block out surrounding noise, top-notch audio quality is a must for any pair of over-ear headphones, especially at this price. The AirPods Max deliver on this front by pumping out crystal clear audio with sharp vocals, deep bass, and plenty of punch across genres.
The AirPods Max come with an Apple-designed driver and 10 audio cores for delivering computational audio, according to the company. This enables features such as adaptive EQ and spatial audio. Adaptive EQ adjusts the headphones' sound to the fit of the ear cups and measures the audio delivered to the wearer to optimize it in real time.
I've spent nearly a week using the AirPods Max for listening to music and taking calls, and also spent more than an hour and a half conducting side-by-side tests against the Sony WH-1000XM4 and Bose Noise Cancelling 700 headphones.
The verdict? The AirPods Max blow the Bose headphones out of the water in just about every scenario, whether I'm listening to pop, rap, heavy metal, rock, or electropop on Spotify. In each test, I listened to music with the volume turned up about halfway. And each time, the AirPods Max sounded much louder than the Bose headphones, with much more depth, detail, and color as well.
The AirPods Max sound more open, clear, and generally have a bit more definition and energy than the Sony WH-1000XM4, especially when listening to heavy metal or rap. But there are some instances where it's a close call, which is significant because — in case you forgot — the Sony WH-1000XM4 headphones are so much cheaper.
Audio can be subjective, but I find that the AirPods Max sound smoother and crisper than headphones from Sony and Bose, particularly when it comes to vocals and when listening at high volumes. Although Sony sometimes does a better job at isolating certain elements of a song, like the bass, Apple's audio sounds more balanced, open, and defined. It almost feels like you can hear more of a song thanks to the increased clarity.
The AirPods Max also work well for calls and video conferences; I used them throughout the course of the workday for two half-hour-long calls, and the audio connection remained clear and consistent the entire time.
The bottom line: the AirPods Max offer top-notch audio, as they should for their price. But you can also get an impressive audio experience that's probably enough for many listeners with the more affordable Sony WH-1000XM4.
Smart features
Apple's high-end headphones come with all of the features you'd expect from AirPods, such as the ability to quickly pair when held near your iOS device, automatic playing and pausing when placed on or taken off your ears, and hands-free Siri access. They're powered by Apple's H1 chip just like the AirPods Pro.
I only wish Apple would develop a similarly useful AirPods interface for the Mac. Connecting your AirPods Max to a Mac computer requires pretty much the same process as pairing any other Bluetooth accessory.
That may have been fine when Apple was only selling earbuds, but most people who own noise-cancelling over-ear headphones probably use them with their laptop throughout the workday.
If you're an Android phone owner, you'll still be able to use the AirPods Max as a regular pair of Bluetooth headphones. But you'll be missing out on the signature AirPods-specific features, like spatial audio and hands-free voice assistant access.
Headphones from Sony and Bose don't offer the same helpful pop-up box confirming that they're connected to your iPhone and showing the battery percentage. That's because they don't have the same level of integration with the iPhone's software as AirPods.
But you'd be mistaken to think that AirPods are the only noise-cancelling headphones that come with convenient features. After pairing them for the first time, both the Bose Noise-Cancelling 700 and Sony WH-1000XM4 usually — but not always — connect to my iPhone with ease whenever I bring them within range.
Sony also supports some convenient features like the optional Speak-to-Chat function, which uses the headset's microphones to detect when you're speaking and pauses music to let in ambient sound. You can also place your hand over one cup to automatically turn the music down if you need to hear something quickly.
Bose, on the other hand, also offers compatibility with its soundbars so that you can watch TV loudly without disturbing others. Both headphones allow you to access voice assistants as well, with Bose offering hands-free Alexa compatibility. So each pair of headphones provides its own selection of features that may be right for you depending on your usage and preferences.
Touch controls and input
Bose and Sony also have touch sensors built into their headphones for controlling music playback and other functions, unlike the AirPods Max.
Apple, however, has what in my opinion is a much better solution: the Apple Watch's digital crown. You can twist the crown to control the volume, and press it to play and pause music or answer phone calls among other functions, which I find to be much more intuitive than the touch sensors found on other headphones.
It's a lot easier to tell precisely where the digital crown is on the AirPods Max compared to the invisible touch sensors on other headphones, which often result in a lot of tapping and swiping around the outside of the ear cup as I get accustomed to where the controls are.
Where other headphones excel over Apple in terms of convenience is in the accessories they include in the box and their available input options.
Sony's headphones come with an adapter so that you can use them to listen to in-flight entertainment systems, as well as a headphone cable, a USB-C cable, and a stereo mini jack located for using them in wired mode. Bose also includes an audio and charging cable with its Noise-Cancelling 700 headphones, which have a 2.5mm audio jack.
Apple's AirPods Max, meanwhile, only come with a Lightning to USB cable for charging and don't include any other input options.
Battery life
Apple claims that the AirPods Max should last for 20 hours on a single charge. While I didn't wear them for 20 hours straight, I can certainly tell that they should be more than capable of getting through a full day or a long flight with ease.
After wearing the AirPods Max pretty consistently to stream audio from my MacBook Pro and, in some cases, my iPhone during the workday, I still had 70% of the battery left after roughly 6.2 hours of use.
However, I did encounter some issues when it comes to power management, both of which have since been resolved. In one instance, the AirPods Max wouldn't charge when plugged in until I reset them by holding the noise cancellation button and digital crown. In one other instance, I found that the AirPods Max's battery had mysteriously drained from about 70% to 13% overnight when I left them outside of their case. I've reached out to Apple for clarity on both of these issues and will update this story accordingly.
While it's great that the included Smart Case puts the AirPods Max in ultra-low power mode to preserve battery life, it's a let down that they don't actually charge the headphones themselves. The charging case that comes with Apple's AirPods earbuds is hugely convenient, and it's a shame that Apple couldn't find a solution that translates to the AirPods Max in this regard, which would have helped justify their higher price.
Should you buy them?
The AirPods Max are well-designed headphones with impressive noise cancellation and superb audio. But their high price means they're only worth buying if you're an Apple loyalist that doesn't mind paying a premium for high-end sound quality and a design that's significantly more polished than similar headphones in the $300-$400 price range.
If you're an Android phone owner, or are considering switching to Android, you're better off looking elsewhere since you won't get the full benefits that AirPods have to offer. If having flexibility when it comes to input and output options is a priority, the AirPods Max also probably aren't for you.
What are your alternatives?
The $350 Sony WH-1000XM4 and $379 Bose Noise-Cancelling 700 are both excellent options. They work well across iPhone and Android, meaning you won't have to remain tied to one ecosystem, and they cost significantly less than the AirPods Max.
They both offer excellent audio quality and noise cancellation that's probably sufficient for most people, although I prefer Sony's headphones over Bose's based on my testing.
If you're looking for professional grade audiophile headphones and don't mind plugging them in, the $599 Beyerdynamic DT 1990 Pro are our current pick for the best over-ear headphones. They've gotten high marks in reviews from PCMag, TechRadar, and SoundGuys for their exceptional audio quality and comfortable fit.
The bottom line
While the AirPods Max are the best AirPods for audiophiles, the benefits they offer may not justify the exceedingly high cost for most people.
The AirPods Max feel like a middle ground between wired high-end headphones and less expensive wireless noise-canceling headphones meant for casual buyers. Apple succeeds in that regard with the AirPods Max, but what remains to be seen is whether there's a market for an in-between product like this. Apple has struggled in the luxury audio market before with its original HomePod, so we'll have to see if things will be different for the AirPods Max.
Pros: Top-notch audio quality, excellent noise cancellation, premium design that feels more substantial than cheaper rivals, comfortable fit with thick but breathable ear cushions
Cons: Expensive, no charging case, included case doesn't protect entire headset, no input options or included cables for other audio connections, AirPods pairing mechanism still exclusive to iOS, some battery-related bugs
Lisa Eadicicco Senior Tech Correspondent Lisa is a senior tech correspondent for Business Insider's Reviews team, where she helps lead our coverage of the latest tech products from Apple, Google, Microsoft, Amazon, and other major tech companies. She previously served as Time magazine's tech columnist and got her start as a reporter for Business Insider's tech section in 2014. Before that, she was staff writer for Laptop Mag and Tom's Guide in 2013. She has appeared on the BBC, CNBC, and CBS New York radio to discuss the latest tech news. See below for some of her work.- I've been reviewing fitness gadgets for 8 years. Amazon's Halo made me confront my body in a way I wasn't ready for.
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